If you subscribe to a Premium plan and need help identifying the issue and what you can do about it, visit " How to sync my data between all my devices." Sync is a Premium Dashlane feature. Visit this article to learn how to securely share your Dashlane data with a trusted person in case of emergency. Visit How to share your saved items to learn how to securely share your passwords or Secure Notes with other Dashlane users. If you simply want to edit your passwords in Dashlane, see How to edit or delete a credential. If you think you've forgotten your Master Password, our Master Password troubleshooting tool will walk you through your next steps. For information about Password Changer, visit these pages. If you have lost access to your 2FA device, please see here. If you did receive a code but your Dashlane says it's incorrect, please see this page. If you never received the security code we sent you, please see here. If you have questions about 2FA on your account, be sure to check our of FAQ about U2F and 2FA. Select "Installing Dashlane on a new device", then "I have an issue with my security code" and follow the instructions there. If you're not receiving any code, our troubleshooting tool will walk you through what to do. If you received a security or two-factor authentication code, but Dashlane says it's incorrect, see this article for help. If you're having trouble opening Dashlane and think you might have forgotten your Master Password, our Master Password troubleshooting tool will walk you through your next steps. Check our Minimum requirements page to make sure your system is compatible with Dashlane. If you're having trouble logging into Dashlane and think you might have forgotten your Master Password, our Master Password troubleshooting tool will walk you through your next steps. Please visit this article for more details. You can download your Dashlane invoice in the web app. Please see this page to learn how to update your billing information, view your Dashlane receipts, or renew, cancel or refund your Dashlane subscription. Learn more about making the most of your Dashlane Premium or Dashlane Premium Trial account.
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